Support

Questions, problems, or a scam link to report.

Contact us

Email dencarl73@gmail.com. We usually reply within 2 working days.

For a problem with the app, tell us your phone model, what you scanned (a screenshot helps), and what TsekQR showed. Please don't send your PIN, OTP, passwords or full account numbers.

Stores with several branches: write "Merchant plan" in the subject.

Already paid a scammer? Contact your e-wallet or bank first and ask them to trace and hold the money. Then report to the CICC hotline 1326 or through eGovPH. TsekQR can't recover money.

Common questions

Is TsekQR from GCash, Maya or the government?

No. TsekQR is an independent tool by TechnoBuilders. It is not affiliated with GCash, Maya, the BSP or any government agency.

Does TsekQR pay or move money?

Never. It only reads QR codes and gives warnings. You pay in your own e-wallet app as usual.

The result is green. Is it safe?

Green means TsekQR found no warning signs, not that it is guaranteed safe. A swapped sticker can be a perfectly valid QR for the scammer's account, so always check that the payee name matches the store.

It says "Couldn't check the link online".

The phone checks still ran. The online check needs internet; tap Retry when you're connected.

A real website was flagged, or a scam site wasn't.

Email us the link. We review every report before changing the scam list.

Where is my seller data stored?

Only on your phone. Uninstalling the app or clearing its data deletes it. Export your logs as CSV first if you need them.